Core Features
Unlimited Tickets
No restrictions on ticket creation—even in the free version. Create endless tickets directly from the front-end.
Unlimited Agents
Say goodbye to per-agent fees. Add as many team members as you need to manage and reply to tickets effortlessly.
Ajax-Powered
Built with 100% Ajax for seamless, fast, and smooth interactions—no page reloads required.
Guest Ticket Support
Visitors can submit tickets without needing an account or logging in.🛠 Custom Fields
Create tailored fields for your forms:- Text fields
- Dropdown menus
- Text areas
- And more
File Attachments
Attach files directly to tickets. Plus, use custom attachment fields to collect additional documents from users.
Premium Add‑Ons
Extend functionality with these powerful integrations:| Icon | Add‑On | Version |
|---|---|---|
| Agent Groups | 2.0.2 |
| Assign Agent Rules | 2.0.3 |
 | Automatic Ticket Closure | 2.0.4 |
 | Canned Replies | 2.0.2 |
 | EDD Integration | 1.0.2 |
 | Email Piping | 2.0.8 |
 | Export Tickets | 2.0.4 |
 | Gravity Forms Integration | 1.0.3 |
 | Knowledgebase Integration | 2.0.4 |
 | Print Tickets | 1.0.4 |
 | Private Credentials | 1.0.1 |
 | Reports & Analytics | 2.0.2 |
 | Satisfaction Surveys | 2.0.5 |
 | Ticket Scheduling | 2.0.5 |
 | SLA Management | 2.0.7 |
 | Timer Add‑On | 1.0.1 |
 | FAQ Integration | 2.0.2 |
| User Groups | 2.0.5 |
 | WooCommerce Add‑On | 2.0.6 |
